Accessibility statement
The Bad Gasteiner Gesundheits- und FelsenthermebetriebsgesmbH strives to make its website accessible in accordance with the Federal Act on Accessibility as amended, implementing the European Accessibility Act (Directive 2019/882) on accessibility requirements for products and services. In doing so, the Web Content Accessibility Guidelines – WCAG 2.2 have been followed as far as possible.
This accessibility statement applies to the following website: https://www.felsentherme.com
Compliance status
This website is only partially compliant with Level AA of the “Web Content Accessibility Guidelines – WCAG 2.2” as well as the applicable European Standard EN 301 549 V2.1.2 (2018-08), due to certain incompatibilities and exceptions. However, we are committed to gradually removing existing barriers and continuously improving accessibility.
Non-accessible content
The website currently still contains many non-accessible elements.
An evaluation and improvement of accessibility is currently underway.
Preparation of this accessibility statement
This statement was prepared on 02/09/2025 on the basis of an ongoing evaluation by Seier GmbH (external).
This statement was last reviewed on 02/09/2025.
Feedback and contact information
We continuously develop the content, services, and features on this website, replace outdated information, and add new functions. In doing so, we place great importance on ease of use and barrier-free access for all users.
If you notice any barriers that limit your use of our website – such as issues not mentioned in this statement, or deficiencies regarding compliance with accessibility requirements – we kindly ask you to notify us by email.
We will carefully review your feedback and contact you as soon as possible. Please send your comments and suggestions to: info@felsentherme.com
Our team will then address your concerns internally and initiate the necessary steps.
Enforcement procedure
If you receive an unsatisfactory response from the above-mentioned contact option, you may file a complaint with the complaints office of the Austrian Research Promotion Agency (external) with limited liability (FFG (external)). The FFG accepts complaints electronically via the complaints office contact form (external).
The FFG examines complaints to determine whether they relate to violations of the Web Accessibility Act, in particular shortcomings in meeting accessibility requirements, by the federal government or an entity attributable to it.
If the complaint is justified, the FFG will issue recommendations for action and propose measures to the federal government or the affected legal entities to eliminate the identified deficiencies.
