Data protection
Felsentherme GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy, and it is generally possible to use our website without providing personal data. If personal data (e.g. name, address or email addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent and we would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
We use Matomo (formerly: "PIWIK") on our website. This is an open-source-software with which we can analyse the use of our website. Your IP address, the website(s) of our website that you visit, the website from which you have switched to our website (referrer URL), the time you spend on our website and the frequency with which you visit one of our websites are processed.
The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis and optimisation of our website.
However, we use Matomo with the anonymisation function "Automatically Anonymize Visitor IPs". This anonymisation function shortens your IP address by two bytes, making it impossible to assign it to you or to the Internet connection you are using.
If you do not agree to this processing, you have the option of preventing the storage of this anonymised data by making a setting in your Internet browser.
In addition, you have the option of ending the analysis of your usage behaviour by opting out.
Cookies
Cookies contribute to a better and faster online experience. A cookie is a small text file that saves Internet settings. Almost every website uses cookies or similar technologies. Cookies are downloaded from your internet browser and stored on your device when you visit a website for the first time.
The next time you visit the same website with the same device, the website that originally triggered the cookie to be stored recognises that you have visited the website before and in some cases adapts the content to take your last visits into account. This way, the website experience can be tailored to your personal interests and preferences.
We use the following cookies:
Strictly necessary cookies - always on
We use these cookies to:
- Save your previous actions, such as your cookie consent choices.
- TYPO3 cookies - to guarantee the functioning of our website
Strictly necessary cookies enable you to use our website and the functions we offer. Without these cookies, you would not be able to use the website, including viewing a version and presentation of the website that matches the internet connection you are using.
These cookies cannot be disabled/switched off by using any of the functions on this website.
Statistics cookies (including functional cookies) - you can choose to accept these cookies
We use 'statistics' cookies to:
- see how you interact with our website;
- find out more about how you move between pages;
- improve our website and tailor it to your preferences.
Statistics or analytics cookies collect information about how visitors interact with our website. This allows us to see the pages visited, giving us a more complete picture of customer history. They do not collect or store information that can be directly linked to you. The information collected via such cookies is further processed in an aggregated and therefore anonymous manner. These cookies are used exclusively to improve the performance of the website and to tailor the experience to your needs. Statistical cookies are used to better understand user behaviour on the website from the time of access. However, you can disable these cookies at any time using the buttons below or via the settings in your browser.
Marketing cookies
We use and allow third parties to use these cookies to:
- provide online advertising that offers you relevant information;
- prevent the same adverts from appearing again and again.
These cookies are used to deliver adverts and other marketing communications that are more relevant to you and your interests. They remember whether you have visited a website and share this information with advertising and media agencies, for example. In addition, advertising cookies can be used by our partners to create profiles so that they can show you relevant adverts on other websites and create a similar audience. They also make it possible to limit the number of adverts you are shown to avoid overloading and annoying users.
List of cookies
Necessary cookies
These cookies are required for important functions such as accessibility. Standard cookies cannot be deactivated.
| Cookie subgroup | Cookies | Cookies used | Period of validity |
| www.felsentherme.com | dp_cookieconsent_status | 1st Party | 365 days |
Statistical cookiesThese cookies collect information about how many users use our website or which pages are popular. If you disable these cookies, we will not be able to collect any information.
| Cookie subgroup | Cookies | Cookies used | Period of validity |
| www.felsentherme.com | _pk_ses.* | 1st Party | a few hours |
| www.felsentherme.com | _pk_id.* | 1st Party | 30 days |
| analytics1.seiermonitoring.at | MATOMO_SESSID | 1st Party | two weeks |
What happens if I reject cookies?
If you decide to reject cookies that require your prior consent, we will not use such cookies. If you decide to withdraw the consent you have previously given us, we will no longer use the cookies in question and will delete them (provided they are first-party cookies). However, this means that in the case of functional cookies, you will not be able to use all the advantages and functions of our website. It is also possible for you to reject statistics cookies. In this case, we are less able to understand what you like or dislike about our website so that we can make it better.
We are unable to delete third-party cookies. If you wish to delete all third-party cookies, you must do this in your own browser settings. Even if you refuse or withdraw your consent to advertising cookies, you will not necessarily receive fewer adverts - but the adverts you do see will not be tailored to your needs.
Management of cookie settings via your browser
You can manage (activate/deactivate and delete) the cookie settings on our website using the functionalities mentioned above, but also by changing your browser settings. Most browsers allow you to manage your cookies by either accepting or rejecting all cookies or accepting only certain types of cookies. The procedure for managing and deleting cookies can usually be found in the integrated help function of your browser.
In the "Extras" menu, click on the sub-item "Internet options". If cookies are deactivated, the functionality of this website may be restricted. Depending on which browser you use, you must take the following steps to deactivate cookies:
In Internet Explorer:
- Select the "Data protection" tab.
- You can now adjust the security settings for the Internet zone and specify whether and which cookies the browser should accept or reject.
- Click on "OK" to save your settings.
In Firefox:
- In the "Extras" menu, go to the "Settings" sub-item.
- Select "Data protection”.
- Click on "Create according to user-defined settings" in the drop-down menu.
- You can now specify whether and which cookies should be accepted, how long they should be stored on your hard drive and which websites or domains may send you cookies.
- Click on "OK" to save your settings.
In Google Chrome:
- Click on the menu in the browser toolbar.
- Go to "Settings".
- Scroll all the way down and select "Show advanced settings".
- Go to "Content settings" under "Data protection".
- You can specify the following settings under "Cookies":
- Delete all or selected cookies (under "All cookies and website data...")
- Block cookies (with "Block third-party cookies" or "Block data storage for all websites")
- Always allow cookies (with "Save local data")
- Delete cookies and website data after closing the browser (with "Delete local data")
- Allow exceptions for cookies from certain websites and domains
In Safari:
- Select "Preferences" in the Safari menu.
- Click on "Data protection".
- You can now make the following settings for cookies:
- Delete all cookies (under "Remove all website data")
- Delete selected cookies (under "Details")
- Block all cookies and other website data
- Block selected cookies
- Allow all cookies
- Decline website tracking
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there (name, email), will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.
Your rights
In principle, you have the right to information, rectification, erasure, restriction, data portability, cancellation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.
Data protection
Felsentherme GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy, and it is generally possible to use our website without providing personal data. If personal data (e.g. name, address or email addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent and we would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
We use Matomo (formerly: "PIWIK") on our website. This is an open-source-software with which we can analyse the use of our website. Your IP address, the website(s) of our website that you visit, the website from which you have switched to our website (referrer URL), the time you spend on our website and the frequency with which you visit one of our websites are processed.
The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis and optimisation of our website.
However, we use Matomo with the anonymisation function "Automatically Anonymize Visitor IPs". This anonymisation function shortens your IP address by two bytes, making it impossible to assign it to you or to the Internet connection you are using.
If you do not agree to this processing, you have the option of preventing the storage of this anonymised data by making a setting in your Internet browser.
In addition, you have the option of ending the analysis of your usage behaviour by opting out.
Cookies
Cookies contribute to a better and faster online experience. A cookie is a small text file that saves Internet settings. Almost every website uses cookies or similar technologies. Cookies are downloaded from your internet browser and stored on your device when you visit a website for the first time.
The next time you visit the same website with the same device, the website that originally triggered the cookie to be stored recognises that you have visited the website before and in some cases adapts the content to take your last visits into account. This way, the website experience can be tailored to your personal interests and preferences.
We use the following cookies:
Strictly necessary cookies - always on
We use these cookies to:
- Save your previous actions, such as your cookie consent choices.
- TYPO3 cookies - to guarantee the functioning of our website
Strictly necessary cookies enable you to use our website and the functions we offer. Without these cookies, you would not be able to use the website, including viewing a version and presentation of the website that matches the internet connection you are using.
These cookies cannot be disabled/switched off by using any of the functions on this website.
Statistics cookies (including functional cookies) - you can choose to accept these cookies
We use 'statistics' cookies to:
- see how you interact with our website;
- find out more about how you move between pages;
- improve our website and tailor it to your preferences.
Statistics or analytics cookies collect information about how visitors interact with our website. This allows us to see the pages visited, giving us a more complete picture of customer history. They do not collect or store information that can be directly linked to you. The information collected via such cookies is further processed in an aggregated and therefore anonymous manner. These cookies are used exclusively to improve the performance of the website and to tailor the experience to your needs. Statistical cookies are used to better understand user behaviour on the website from the time of access. However, you can disable these cookies at any time using the buttons below or via the settings in your browser.
Marketing cookies
We use and allow third parties to use these cookies to:
- provide online advertising that offers you relevant information;
- prevent the same adverts from appearing again and again.
These cookies are used to deliver adverts and other marketing communications that are more relevant to you and your interests. They remember whether you have visited a website and share this information with advertising and media agencies, for example. In addition, advertising cookies can be used by our partners to create profiles so that they can show you relevant adverts on other websites and create a similar audience. They also make it possible to limit the number of adverts you are shown to avoid overloading and annoying users.
List of cookies
Necessary cookies
These cookies are required for important functions such as accessibility. Standard cookies cannot be deactivated.
| Cookie subgroup | Cookies | Cookies used | Period of validity |
| www.felsentherme.com | dp_cookieconsent_status | 1st Party | 365 days |
Statistical cookiesThese cookies collect information about how many users use our website or which pages are popular. If you disable these cookies, we will not be able to collect any information.
| Cookie subgroup | Cookies | Cookies used | Period of validity |
| www.felsentherme.com | _pk_ses.* | 1st Party | a few hours |
| www.felsentherme.com | _pk_id.* | 1st Party | 30 days |
| analytics1.seiermonitoring.at | MATOMO_SESSID | 1st Party | two weeks |
What happens if I reject cookies?
If you decide to reject cookies that require your prior consent, we will not use such cookies. If you decide to withdraw the consent you have previously given us, we will no longer use the cookies in question and will delete them (provided they are first-party cookies). However, this means that in the case of functional cookies, you will not be able to use all the advantages and functions of our website. It is also possible for you to reject statistics cookies. In this case, we are less able to understand what you like or dislike about our website so that we can make it better.
We are unable to delete third-party cookies. If you wish to delete all third-party cookies, you must do this in your own browser settings. Even if you refuse or withdraw your consent to advertising cookies, you will not necessarily receive fewer adverts - but the adverts you do see will not be tailored to your needs.
Management of cookie settings via your browser
You can manage (activate/deactivate and delete) the cookie settings on our website using the functionalities mentioned above, but also by changing your browser settings. Most browsers allow you to manage your cookies by either accepting or rejecting all cookies or accepting only certain types of cookies. The procedure for managing and deleting cookies can usually be found in the integrated help function of your browser.
In the "Extras" menu, click on the sub-item "Internet options". If cookies are deactivated, the functionality of this website may be restricted. Depending on which browser you use, you must take the following steps to deactivate cookies:
In Internet Explorer:
- Select the "Data protection" tab.
- You can now adjust the security settings for the Internet zone and specify whether and which cookies the browser should accept or reject.
- Click on "OK" to save your settings.
In Firefox:
- In the "Extras" menu, go to the "Settings" sub-item.
- Select "Data protection”.
- Click on "Create according to user-defined settings" in the drop-down menu.
- You can now specify whether and which cookies should be accepted, how long they should be stored on your hard drive and which websites or domains may send you cookies.
- Click on "OK" to save your settings.
In Google Chrome:
- Click on the menu in the browser toolbar.
- Go to "Settings".
- Scroll all the way down and select "Show advanced settings".
- Go to "Content settings" under "Data protection".
- You can specify the following settings under "Cookies":
- Delete all or selected cookies (under "All cookies and website data...")
- Block cookies (with "Block third-party cookies" or "Block data storage for all websites")
- Always allow cookies (with "Save local data")
- Delete cookies and website data after closing the browser (with "Delete local data")
- Allow exceptions for cookies from certain websites and domains
In Safari:
- Select "Preferences" in the Safari menu.
- Click on "Data protection".
- You can now make the following settings for cookies:
- Delete all cookies (under "Remove all website data")
- Delete selected cookies (under "Details")
- Block all cookies and other website data
- Block selected cookies
- Allow all cookies
- Decline website tracking
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there (name, email), will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.
Your rights
In principle, you have the right to information, rectification, erasure, restriction, data portability, cancellation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.
